Mely.ai is pleased to present OTO-Customs, its flagship intelligent document processing software designed specifically to meet the needs of customs brokers.  

OTO-Customs has been specially designed for customs brokers to meet their unique needs and challenges. As a customs broker, processing documents manually is not only time-consuming and prone to human error, it can also be extremely costly.

10 Ways Customs Brokers Benefit from
OTO-Customs Intelligent Document Processing

1.    Efficiency and Speed: Automated intelligent document processing software quickly extracts and processes information from various documents – whether they are in a template or not – including invoices, bills of lading, commercial invoices, and packing lists, to name a few. OTO-Customs reduces the time spent manually reviewing and inputting data, allowing customs brokers to clear shipments faster and meet tight deadlines. Requests for Information (RFI) and other trade documents become a breeze to process by using automation. Moreover, customs brokers can leverage the reconciliation engine specifically tailored to their industry and use-cases. The workflow and business rules automation module allows you to create customized business rules and workflows, further accelerating document processing and ensuring transparency at every stage of the process.

2.    Accuracy: Mistakes happen. Human error is the greatest source of errors when entering or processing documents at scale. AI-powered intelligent document processing completely eliminates these errors. This helps customs brokers avoid costly mistakes that lead to shipment delays, fines, and other compliance issues.

3.    Compliance: Customs regulations are complex and constantly evolving. Furthermore, they can differ depending on the jurisdiction, and can even vary depending on the specific requirements of the shipper or receiver. The OTO-Customs IDP software can be configured to manage all of these differences, ensuring maximum compliance regardless of external factors. The platform is fully compliant with industry data security standards, and physical documents can be destroyed after shipment approval and passed back to the Transport Management System (TMS) or Customs Management System (CMS).

4.    Cost Savings: Many systems claim to save you money, but this point can’t be emphasized enough with OTO-Customs. Clients benefit from cost reductions up to 50% by processing shipments with the OTO-Customs platform. Notably, by decreasing the need for low-value-added manual data entry labor, as well as the number of human errors, intelligent document processing software provides substantial cost savings for customs brokers. Moreover, considering the competitive labor market, it allows you to allocate resources more efficiently and reduce the need for additional staff to handle document-related tasks.

5.    Scalability: As customs brokers handle a growing volume of shipments, automation with OTO-Customs can easily scale to accommodate the increased workload without a corresponding increase in staffing requirements. This flexibility allows you to handle larger volumes of shipments with the same amount of staff, at a lower cost and with greater efficiency.

6.    Improved Customer Service: Faster document processing and reduced errors lead to improved customer service. Clients will appreciate quicker clearance times and fewer compliance-related issues, which helps customs brokers better retain existing customers and attract new customers.

7.    Data Analytics: OTO-Customs is designed to store and analyze large amounts of data from all types of documents. Customs brokers can unlock powerful AI insights and business intelligence, allowing them to identify trends, optimize operations, and make educated predictions and data-driven decisions.

8.    Risk Management: The OTO-Customs intelligent document processing platform can flag discrepancies or anomalies in documents, allowing customs brokers to quickly address potential issues before they become major problems. This proactive approach helps mitigate risks associated with customs compliance and allows you to address them before they become an issue.

9.    Integration with Other Systems: OTO-Customs integrates seamlessly with other software tools and systems already used by customs brokers, such as Descartes (previously called ITMR4) and other leading software. These easy integrations greatly reduce implementation time and difficulty, by eliminating the need to learn entirely new platforms. For example, with the OTO-Customs software, shipments can be easily created directly in Descartes automatically from the document received.

10. Competitive Advantage: In a competitive industry, customs brokers who embrace automation and leverage intelligent document processing gain a clear competitive advantage. It also allows them to differentiate themselves from competitors by offering faster, more accurate, and more efficient customs clearance services.

Success Stories: Customs Brokers See Real Results with OTO-Customs

Intelligent document processing with OTO-Customs is an undeniably useful tool for customs brokers and other clients.

See what clients have to say about their experience with Mely.ai’s OTO-Customs software.

“Over 35 million tons of goods transit through the Port of Montreal every year, and it’s crucial to be able to pinpoint the location of targeted goods accurately and quickly, especially goods classified as hazardous. We want to be able to find the needle in the haystack, and these data make it possible for us to deploy prevention teams as needed, to better plan cargo handling on Port territory, and to act swiftly when necessary. OTO-Customs is an intelligent tool for improving the efficiency and safety of port operations.”

Simon Savard, Analyst, Business Intelligence and Innovation, Port of Montreal

“OTO-Customs is unequivocally the game changer in the industry. Its AI-powered solutions have revolutionized how we do business, saving us time, money, and headaches. It's not just a tool; it's a strategic advantage that every forward-thinking company should embrace.”

President of a Canadian Customs Brokerage Company

OTO-Customs integrates seamlessly with Descartes!

OTO-Customs software integrates seamlessly with Descartes IMTR4, allowing you to do things like automatically create shipments within Descartes from documents received.

More Information & Personalized Demo

OTO-Customs offers numerous benefits and features that are highly appreciated by mid- and large-sized customs brokers globally. Testimonials from industry professionals emphasize the transformative impact OTO-Customs has had on their business, making it an essential tool for customs brokers.

Our knowledgeable representatives are happy to provide more information on how Mely.ai and OTO-Customs can be of service to you. Get in touch with us or book your personalized product demo today!