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mely.ai Process. Reason. Enrich. Automate.

99% of document work, Automated. Confidently.

Mely.ai reads complex trade documents, applies your SOPs and business rules, enriches missing data, and turns them into validated transactions ready for your systems.

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PROCESS

Ingest & Understand

Capture documents from any channel, classify them, group related files, and extract the required data.

Documents classified & processed
REASON

Validate & Resolve

Cross-check fields, apply your SOPs and business rules, and find true exceptions before they move downstream.

Exception detected & resolved
ENRICH

Complete & Learn

Fill missing data using reference libraries, historical patterns, and external sources, then retain corrections for future processing.

Missing data enriched
AUTOMATE

Approve & Export

Automatically approve validated transactions and push clean, structured data directly into your operational systems.

Validated & exported
  • 99%+ accuracy
  • Under One Minute Per Page
  • Live in Days

Award Winning Automation

Excellence in Innovation Award

Recognizing our no-code flexibility, smarter processing, data enrichment, and decision-ready intelligence across customs and freight operations.

Best Off-the-Shelf Product

Canada largest AI event, backed by Scale AI, Canadian AI Supercluster, won Best Off the Shelf Product and top-100 Startup.

Crowd favorite

Chicago’s leading innovation hubs, won People’s Choice Award in Supply Chain Innovation Summit.

Finalist

Singapore’s global maritime innovation hub, backed by MPA, selected among the top MarineTech startups from the Smart Port Challenge.

“From the beginning, Mely.ai understood our business and the urgency of customs brokerage. They listened, adapted, and delivered on their promises. By automating repetitive work, we can focus more on compliance, customer service, and higher-value work while handling greater volume. Looking back, we should have moved forward with Mely.ai earlier.”

Davidson & Sons

Customs Brokerage
  • Platform Capabilities

Everything the platform does
in the order your documents move..

Five capabilities, one flow: in, understood, moving, improving, visible.

STEP 1

PROCESS

Every document finds its way in, however it arrives.

Commercial invoices, bills of lading, customs entries, packing lists, PODs, arrival notices. From email, PDF scan, image, EDI or spreadsheet. Mely recognizes what each document is and where it belongs, with no templates to build.

  • Any format, any layout, any language, structured or not
  • Handwriting, stamps, barcodes and poor-quality scans included
  • Automatic classification and routing on arrival
  • Complex multi-line tables extracted intact

“Mely transformed complex, unstructured trade documents into clean, usable data.”

PORT OF MONTREAL
ARRIVAL_NOTICE.EMLEmail
INVOICE_8842.PDFPDF
SCAN_0193.JPGScan
MANIFEST.EDIEDI

STEP 2

UNDERSTAND & VALIDATE

Specialized AI agents read every field and show you their evidence.

Behind every document, a team of specialized AI agents works together: one extracts, one validates against your rules and reference data, one reasons about what needs attention. Every field carries a confidence signal and the evidence behind it, highlighted on the source document.

  • 98%+ extraction accuracy, validated against your business rules
  • Confidence signals and field-level evidence on every result
  • HS codes, dates and compliance data checked before submission
  • Cross-document checks: invoice to PO to POD, entry to manifest

Field-level confidence scoring with configurable thresholds per document type and workflow. Validation runs against your rules and reference data before anything advances.

90% reduction in manual data entry

PORT OF MONTREAL
Extraction agent34 fields, 212 line items99.4%
Validation agentChecked against your rules99.1%
Reasoning agent1 field needs attentionReview

STEP 3

AUTOMATE

High-confidence work moves on its own. Exceptions come to you, with reasons.

Confidence-based automation moves up to 85% of document work forward without a touch. The rest, the true exceptions, route to the right person with the evidence already attached, so review takes seconds. Your rules, thresholds and routing are configured in clicks, not code.

  • Up to 85% touchless processing at scale
  • Exception-only review, routed by rule to the right owner
  • No-code workflow conditions, approvals and thresholds
  • Clean, structured data pushed automatically to your systems

Deterministic routing rules, an exception queue with reason codes, and human override available on any automated decision.

10X faster entry preparation

DAVIDSON
142 documents advanced touchless today
3 exceptions routed to Morea, reason attached
Rule: entries over $50k require approval

STEP 4

LEARN

Correct it once. Mely remembers.

Every correction teaches Mely how your operation works: your suppliers’ formats, your naming, your edge cases. Fixes are made in place, in seconds, and repeat corrections fall month over month.

  • Learns supplier-specific formats and your document quirks
  • Teach with a click, no rules engine to maintain
  • Manual intervention drops ~40% over time
  • Improvements apply across your whole team, instantly

Corrections captured in-workflow update supplier-and document-specific behavior. Improvements are auditable and reversible. No black-box drift.

“Our team is genuinely excited about the product. It’s made our work so much easier.”

DAVIDSON
Correction “Not Wt” reads from column 4Learned
Manual Interventions, 6 Months−40%

STEP 5

SEE & CONTROL

One workspace. Every document, every decision, every result.

Uploads, review, corrections, evidence and next steps live in one unified workspace. Assign owners, tag teammates, and find any document in seconds with Google-style search. Your dashboard shows usage, automation rate and workflow progress, so leadership can see the value building.

  • Unified workspace for the full document lifecycle
  • Google-style search across every document and field
  • Owners, tags, shared inboxes and real-time team visibility
  • Audit log on every action; adoption dashboard for leadership

80% fewer compliance errors

ARDO
98%Touchless
3In Review
11sAVG / Page
Search: “Human invoices, March, HS 4011”
Audit log: field corrected by M. Chen, 14:02LOGGED
  • Connected & Secure

Plugs into your stack

Built to your standards.

Mely.ai connects to the systems your operation already runs: SAP, NetSuite, Descartes, CargoWise, QuickBooks and more. Structured data syncs both ways with no middleware and no double entry, and new connections deploy in hours.

  • ERP
  • SAP
  • NetSuite
  • MS Dynamics
  • Oracle
  • QuickBooks
  • TMS & CUSTOM
  • Descartes
  • CargoWise
  • API ready for any CMS/TMS
  • Magaya
  • OTHER
  • Salesforce CMS
  • ServiceNow HR & ticketing
  • API to your system
  • Platform security
  • SOC 2 and ISO 27001 aligned; GDPR-ready
  • Encryption in transit and at rest, role-based access and SSO
  • Protect Sensitive and Personally identifiable information (PII) Data
  • Cloud deployment
  • AI governance
  • Complete audit trail on every document, decision and correction
  • Human override available on any automated decision
  • Your data is yours and yours only, in the region of your company (soverenty)
  • Real Results

Proof, not promises.

reduction in manual data entry
0 %

“Mely.ai stands out for the visibility it provides into how AI is pulling, interpreting, and using data. Unlike many AI tools that still feel like a black box, Mely gives users the transparency they need to understand where information comes from and trust that the technology is working as expected. It’s also clear that customer feedback has shaped the product, resulting in a stronger and more intuitive user experience.”

GHY Customs

Brokerage & Trade

faster entry preparation
0 X

“Mely.ai helped us reduce 70% of the manual effort involved in processing administrative and payable documents in just one week. The solution delivered measurable results quickly and showed us how practical AI can make a real difference in day-to-day operations.”

Nicobois

Accounts Payable & Finance.
fewer compliance errors
0 %

“From the beginning, Mely.ai understood our business and the urgency of customs brokerage. They listened, adapted, and delivered on their promises. By automating repetitive work, we can focus more on compliance, customer service, and higher-value work while handling greater volume. Looking back, we should have moved forward with Mely.ai earlier.”

Davidson & Sons

Customs Brokerage

70% ROI with a 3-month payback, backed by the 90-Day Performance Promise: we set a custom automation target for your operation.

Calculate your annual savings
  • FAQ

What buyers ask
before they book

Mely.ai is built to understand complex operational documents, not just extract text. Our technology reads, classifies, and interprets document sets across customs, freight, maritime, logistics, and AP, including invoices, bills of lading, manifests, pickup requests, PODs, freight invoices, and supporting records.

Mely.ai combines advanced AI with your business rules, SOPs, and reference data to drive high-confidence processing. When data is uncertain, inconsistent, or outside defined tolerances, the platform routes it for review instead of pushing questionable information downstream.

You start seeing value during onboarding. We work directly with your documents, SOPs, systems, and operational teams to configure the workflow, validate results, train users, and establish measurable automation targets through a structured 90-day plan.

Yes. Mely.ai is designed to sit within your existing technology stack and connect with ERP, TMS, customs, freight, and financial systems through APIs, EDI, FTP/SFTP, and other enterprise integration methods.

Yes. Mely.ai is built for real operational document packs, including long PDFs, mixed document types, multiple shipments, containers, and line items. The platform separates, understands, and reconnects the information into the correct business context.

Mely.ai processes commercial invoices, bills of lading, packing lists, customs entries, manifests, proof of delivery, arrival notices, purchase orders, pickup requests, accounts payable documents, and more.

Adoption is part of the implementation, not an afterthought. We align management and operations around clear objectives, work within your SOPs, train users on the new workflow, and measure progress against agreed performance targets.

Yes. Your team defines the rules of automation. Confidence thresholds, critical fields, business rules, approvals, and exception conditions determine exactly what can move automatically and what requires human review

Yes. Mely.ai provides controlled access, processing history, validation records, approval tracking, and end-to-end auditability so teams can trace what was received, interpreted, changed, approved, and exported.

Yes. The platform continuously improves through corrections, business rules, reference libraries, and operational feedback. As it learns your documents and processes, recurring exceptions can be reduced and more work can move toward touchless automation.

Yes. Start with one workflow, customer, document type, or operational team, prove the results quickly, then scale across additional volumes, processes, and business units using the same platform.

You should see operational benefits early and measurable gains as automation scales. Mely.ai is designed to reduce manual touches, accelerate processing, improve data quality, increase touchless automation, and give management clear visibility into productivity, exceptions, and ROI.
  • Backed by 90-Day Promise

See the platform on your Documents.

Bring a sample invoice, entry or BOL to your demo and watch Mely process it live. Backed by the 90-Day Performance Promise: hit your custom automation target

Finance

ROI Calculator

Let us help you uncover the potential savings and efficiency gains tailored to your business needs.

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10,000 Pages
Monthly Volume of Document Pages Processed Manually
8 FTE
Number of Employees Involved in Manual Document Processing

Current Cost for Manual Document Processing

$480,000
Total Annual Labor Costs
120,000 pages
Total Annual Page Volume Processed Manually
$4.00 per page
Cost Per Page for Manual Processing

Switching to Mely.ai Intelligent Document Processing

$372,000
Projected Annual Savings with Mely.ai
344.44%
Return on Investment (ROI)
4.08 per months
Payback Period
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