OTO-Customs enables Customs Brokers to improve the efficiency and accuracy of their document-based tasks while eliminating the reliance on manual data entry.

Intelligent Document Processing (IDP) revolutionizes the customs brokerage industry by enabling hyper-automation throughout the customs processing workflow.

Using state-of-the-art machine learning algorithms, the system provides predictive insights and actionable recommendations to supercharge productivity, including HS code assignment suggestions and exception management guidance.

Discover the Top 3 Reasons to choose OTO-Customs

Streamline Customs Clearance

Enhance Accuracy and Compliance

Unlock AI Insights and Predictions

Seamless Integration Enhancing Productivity and Improving Bottom Line

Process customs entries within minutes, for any mode of transportation, 24/7

Customs brokers face the challenge of accurately and promptly processing a high volume of diverse documents manually, as they work against time to meet shipment deadlines and avoid border hold-ups.



Reduce Shipment Processing Costs with AI 

AI-powered automation streamlines customs clearance, reduces errors, expedites document processing, and ensures compliance, resulting in substantial cost savings and improved operational efficiency.

Our Partnership

They talk about us

“The Port of Montreal has teamed up with Mely.ai, a startup specializing in data retrieval for automated solutions, to develop a new Intelligent Document Processing (IDP) tool based on artificial intelligence and focused on data transparency. {…}”

September 6, 2023

Our supply chain experts have helped businesses deploy our Intelligent Document Processing (IDP) software to deliver increased productivity and cost-effectiveness throughout their operations.

“The project was carried out by Mely.ai Solutions, a company that is accelerating supply chain digitalization. {…}”

By Emily Atkins
September 8, 2023

“We want to be able to find the needle in the haystack”

Business Intelligence and Innovation Analyst at the Port of Montreal

“OTO-Customs is unequivocally the game changer in the industry. It’s not just a tool, it’s a strategic advantage that every customs broker should embrace”

President of a Canadian Customs Brokerage

OTO Customs was specifically designed to process international trade and customs documents


Bills of Lading

Commercial Invoices

Packing Lists

Additional Capabilities

  • Generating shipments in Descartes based on received documents

  • Reconciliation Engine for Customs Brokerage documents

  • Streamlining Request for Information (RFI) through automation

  • Customized business rules and workflows to expedite and enhance transparency throughout each process stage

  • Smart Inbox and Work Management with automated assignment

  • Intelligent Document Management with easy search on past data

  • Advanced Reporting and Business Intelligence

  • AI Prediction and Recommendations: Predicting critical fields corrections, HS code prediction and recommendations, insights on actions to be taken based on past actions