Privacy Policy

Effective Date: Upon User Registration

Mely.ai Solutions Inc. (“Mely.ai,” “we,” “us,” or “our”) is committed to protecting your personal information and ensuring its confidentiality, transparency, and security. This Privacy Policy explains how we collect, use, and protect personal information related to job applicants, candidates, and users of our website.

Scope of this Privacy Policy

This Privacy Policy applies to personal information collected by Mely.ai through:

  • Your use of the Mely.ai website (“Site”).

  • Communications with Mely.ai recruiters, whether initiated by you or by Mely.ai, during the job application process.

It does not apply to personal information collected offline by other entities unrelated to Mely.ai.

Our Principles

  1. Minimal Collection: We collect only the data necessary for the stated purpose.

  2. Control: You retain control over your personal information.

  3. Transparency: Your data is handled confidentially and securely.

Personal Information We Collect

We may collect the following categories of personal information:

  1. Identity and Contact Information: Name, email, phone number, and address.

  2. Professional Information: Resumes, job application details, work history, educational background, certifications, and qualifications.

  3. Technical Data: IP address, browser type, operating system, and navigation activity on our Site.

  4. Communications: Emails, messages, or records of your interaction with our recruiters.

How We Use Your Information

Your personal information is collected for the following purposes:

  • Processing job applications and managing recruitment activities.

  • Facilitating communication with you during the hiring process.

  • Maintaining and improving the Site’s functionality and user experience.

  • Ensuring compliance with applicable legal and regulatory requirements.

Legal Basis for Processing

We collect and process personal information:

  • Based on your consent (e.g., when submitting an application or using our Site).

  • To fulfill legitimate business interests, such as recruitment.

  • To comply with legal obligations.

Data Sharing

We may share your personal information with:

  1. Authorized Personnel: Mely.ai employees involved in recruitment, IT, or administrative support.

  2. Service Providers: Third-party vendors contracted to provide technical or operational services (e.g., website hosting). These vendors are bound by confidentiality agreements.

  3. Legal Authorities: As required to comply with legal obligations.

We do not sell or share your personal information with third parties for commercial purposes.

Data Retention

We retain personal information only as long as necessary:

  • Job Applicants: 23 months from the last interaction, extendable by 24 months with your consent.

  • Website Users: Three (3) years from the last interaction.

Once the retention period ends, your data is securely deleted or anonymized.

Your Rights

Under Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25), you have the following rights:

  1. Access: Request access to the personal information we hold about you.

  2. Rectification: Correct inaccurate or incomplete information.

  3. Withdrawal of Consent: Revoke consent for processing your personal information at any time.

  4. Erasure: Request deletion of your data, subject to legal obligations.

  5. Data Portability: Receive your personal information in a portable format.

To exercise these rights, contact us at:

  • Email: privacy@mely.ai.ca

  • Mail:
    Chief Privacy Officer
    Mely.ai Solutions Inc.
    1000 St-Jacques, C-0115, Montreal, Quebec, H3C 1G7

Please include sufficient details to verify your identity and process your request.

Security Measures

We implement robust security measures to safeguard your information, including:

  • Data encryption during transmission and storage.

  • Access controls and authentication for authorized personnel.

  • Regular security audits and updates.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our Site with the revision date. Continued use of our services constitutes acceptance of the updated Privacy Policy.

Contact Us

For questions about this Privacy Policy or your personal information, please contact:

  • Email: privacy@mely.ai.ca

  • Mail:
    Chief Privacy Officer
    Mely.ai Solutions Inc.
    1000 St-Jacques, C-0115, Montreal, Quebec, H3C 1G7